Identify the process first
Read the notice carefully. Identify who issued it, what allegations are made, the dates and deadlines, and whether it is an investigation, employer disciplinary process, SACE matter or another formal process.
Preserve the chronology
Keep notices, statements, emails, contemporaneous records and versions of documents together. Do not alter or backdate records after allegations arrive.
Get representation early
Where the matter can affect employment, registration or legal exposure, obtain appropriate union, labour or legal support early.
Answer the allegation you actually received
Separate facts you know from information reported by others. If you do not know or cannot remember something, do not invent certainty.
Do not approach witnesses improperly
Use the formal process and your representative to deal with witness evidence. Do not pressure learners, parents or colleagues about what they should say.
Use applicable school, employer, departmental and professional procedures and obtain case-specific advice where appropriate.